Contact
Tell us what needs doing and an engineer calls you back
The form is the quickest way to get a price. Describe the job, give the postcode, and an engineer comes back with a written price or arranges a survey. The rest of this page is what to include and what happens next.
What people say about getting in touch and what followed
Getting in touch
How to describe the job
The more specific the description, the more accurate the price and the fewer questions on the phone. For a boiler, the make and the code on the display. For a leak, where it is wet and whether the stopcock stopped it. For a drain, which fittings are affected. For a bathroom or a new heating system, the size of the room or the number of bedrooms and bathrooms, and what is there now. The full list of what can be booked is on the services page, with a page for each job.
Where the work reaches
London and the towns within roughly twenty miles of the centre, listed in full on the areas page. The map beside this text is the base town; engineers are routed by area, so the postcode in the form is what lets the visit be planned properly. How the business works, and what it will and will not quote for, is described on the about page; the services and areas are summarised on the front page.
What happens to what you send
The details in the form are used to price the job, arrange the visit and carry out the work. They are kept for the job's records and for nothing else; the full statement is on the privacy page, and the basis on which work is carried out is on the terms page.
- Business
- Dependable Heating
- Trade
- Heating engineer and plumber
- Serving
- London and the surrounding towns
- Phone
- Address
Area map of London. Work is arranged at your property; there is no walk-in premises.
Quick Quote Online
Send the job and an engineer comes back with a price
Everything on this page comes down to the form below. Fill in the six fields, press the button, and the rest is arranged by phone.
- A written price before any work starts
- Boilers, gas, plumbing, drains and bathrooms under one roof
- London and the towns around it
FAQ
Questions about getting in touch
What should I put in the form?
What is wrong, in your own words. The boiler make and the fault code if it is a boiler. The postcode and whether it is a house, a flat or a rented property. Anything about access, such as a porter or a tenant to contact. Photos are useful but not needed.
What happens after I send it?
An engineer reads it, calls to fill any gaps, and sends a written price or arranges a survey for installations. The visit is booked for a time that suits and that time is kept.
Can a tenant or an agent fill the form in for me?
Yes. Say who is paying and who should be contacted for access, and the paperwork goes to the right person.
I have an emergency right now. Is the form the right way?
Turn the water or the boiler off first. Then send the form with "emergency" in the description and what is happening; it is read as a priority. The emergency plumber page explains what to do in the first few minutes.
What do you do with my details?
They are used to price the job, arrange the visit and do the work, and for nothing else. They are not sold or passed to anyone who is not involved in the job.